FAQs

1. What products do you offer?

We offer a wide range of products, including phone cases, accessories, and more. You can explore our complete collection here.

2. How do I place an order?

To place an order, simply browse our collections, select the items you wish to purchase, add them to your cart, and proceed to checkout. Follow the on-screen instructions to complete your order.

3. What payment methods do you accept?

We accept major credit cards including Visa, MasterCard, American Express, Jcb and Discover. 

4. How much does shipping cost?

We offer free standard shipping on all orders with no minimum purchase required.

5. How long does delivery take?

  • Handling Time: Orders are processed within 1-2 business days (Monday – Friday).
  • Transit Time: Delivery typically takes 2-4 business days (Monday – Friday).

6. Can I track my order?

Yes, once your order is shipped, we will send you an email notification with a tracking number. You can use this number to check the status of your shipment.

7. Do you ship internationally?

Currently, we only offer shipping within the United States.

8. Can I change or cancel my order?

If you need to change or cancel your order, please contact us as soon as possible at support@kinesap.com or call us at +1 323 955 3697 We will do our best to accommodate your request.

9. What is your return policy?

We accept returns within 30 days of purchase. Items must be in their original condition and packaging. To initiate a return, please contact us at support@kinesap.com

10. How can I contact customer support?

You can reach our customer support team by emailing support@kinesap.com or by calling +1 323 955 3697 Our team is available to assist you with any questions or concerns.

Contact Information

Kinesap

Email: support@kinesap.com

Phone: +1 323 955 3697

Address: 2519 North Ocean Blvd APT 415 , Boca Raton, Florida, 33431, United States